Help Center

We have several payment options that are super easy to use while offering a secure checkout:

1. Credit card or Debit card
2. PayPal (no account required)
3. Google Pay
4. PayPal Pay Later
5. Affirm Financing
6. Katapult Financing

By using a third-party service like PayPal, Affirm, and Katapult your credit card information will be 100% safe. PayPal & Affirm come with additional built-in protection like PayPal’s Buyer Protection program. Even though you won’t need it, it’s nice to know that it’s there.

Note: You are not required to sign up for a PayPal account to checkout. PayPal allows non-members the ability to check-out with a credit card just like you would at any other e-commerce store.

Yes! We have teamed up with multiple companies to offer our customers a wide range of financing options. Affirm, Katapult, and other services offer fixed monthly payment options with typical annual interest rates ranging from 0% APR to 36% APR (subject to credit approval).

Financing your purchase couldn’t be easier! Simply add your items to the cart and select the payment option that suits your needs at checkout. Our financing partners are able to provide a credit decision within seconds, and if approved, will provide you with all of the details you will need to make your final decision.

Check out our Financing page for more information on convenient, flexible, transparent financing options.

Affirm is determined to deliver honest financial products that improve lives as an alternative to credit cards. When you can choose a payment option that suits your budget, it’s easy to get the tires that you need!

Check out our Financing page for more information on convenient, flexible, transparent financing options.

Your rate will be 0% APR or 10–36% APR based on credit, and is subject to an eligibility check. For example, a $700 purchase might cost $72.21/mo over 12 months at 15% APR. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required.

Katapult offers hyper-flexible purchase plans to open up paths to ownership for shoppers who are overlooked by other payment options. Katapult uses their technology to look beyond credit scores and empower potential shoppers everywhere.

Check out our Katapult Financing page for more information on convenient, flexible, transparent financing options.

In the United States, all applicable state, county and local sales tax will be added to your order, except if shipping to AK, DE, MT, NH, or OR. The tax calculated is an estimate and may be subject to change at the time of shipping. We reserve the right to add sales tax where legally required.

Sales or use tax is due on certain purchases delivered or sourced to Washington. Washington requires you to file a use tax return when sales tax is not paid at the time of purchase. This message is required under the Revised Code of Washington 82.13.020(2)(a)(i).

You must have found a really good deal!

Send us a link to the actual webpage (not just the name of the website) and we’ll beat it — or at least we’ll try, every once in a while we can’t.

Unfortunately, we cannot accept screenshots to price match as we need to be able to verify the pricing. We would need a link to the individual product page listing. The links must be apples-to-apples with your quote and we are unable to price match multiple individual listings.

We do not recommend picking up your tires without having them installed, but they are your tires!

If you choose to pick up your tires without having them installed, you will be forfeiting the installation you paid for, which is not refundable in this situation.

During checkout, you can choose to have your tires delivered directly to one of our trusted local installers. You’ll be able to schedule an installation appointment at a time that works best for you.

If you need to cancel or reschedule your installation appointment, please contact the Treadsy Customer Service Team.

Phone: 866-802-4445
Email: onlytires@treadsy.com

A mobile tire installer is a service provider that comes directly to your location — whether it’s your home, office, or another convenient spot — to install, repair, or replace tires on your vehicle. Instead of going to a traditional tire shop, you can have a professional technician perform the tire installation on-site using specialized equipment in their mobile service van. This service offers added convenience, saving you time and effort by eliminating the need to visit a tire shop.

If you need to make a change or cancel your order, please contact us as soon as possible and we’ll be happy to help. Orders canceled within 24 hours of purchase will not incur any fees.

Because our team works quickly to process and ship orders, requests made after 24 hours may be subject to a return fee based on the items ordered and how far the order has progressed in fulfillment. If the error was on our end, we’ll always make it right at no cost to you.

If you have any questions or need assistance, please reach out to our team. We’re here to help!

Quick Return Summary

• 30-day Return Window
• Installed tires accepted if they don’t fit your vehicle, following return condition guidelines below
• Returns accepted even if the wrong tires were ordered
• Return fees waived when you place a replacement order for the correct tires if the wrong style or model was originally ordered.
• Refunds processed within 2–3 business days after inspection

Returns & Fitment Policy

Before placing your order, our team is happy to help confirm the correct tire size for your vehicle. Using your provided vehicle information, we review every order before it ships to help ensure proper tire fitment. If the recommended fitment does not work for your vehicle, we will make it right.

Please report any shipping damage within 48 hours of delivery so we can quickly resolve the issue with the carrier and arrange a replacement if needed.

Unlike many retailers, we understand that tires sometimes need to be installed to confirm proper fitment. If the tires were installed to confirm fitment but do not properly fit your vehicle, we will still accept the return as long as the correct vehicle information was originally provided.

If you’d like to cancel your order shortly after placing it, contact us as soon as possible and we’ll do our best to cancel before it ships.

We understand that even with the right information, things do not always go exactly as planned. Even if you accidentally ordered the wrong tires, we will work with you to complete the return as long as the tires meet the return condition guidelines below. Our goal is to keep our return process simple and fair so you can shop with confidence.

If you’re unsure about sizing before ordering, our team is happy to review your vehicle information and help confirm compatibility before you purchase.

Return Requests

Return requests must be submitted within 30 days of receiving your order. Before sending anything back, please contact our team to request a return authorization and receive return instructions. Once your return is approved, the tires must be shipped back within 10 days.

Tires must be securely wrapped or boxed to prevent shipping damage. Tires returned damaged due to improper packaging may not qualify for a full refund.

Returned tires must:
• Be free of punctures, plugs, or patches
• Show no abnormal wear or damage
• Not exceed reasonable mileage used for fitment testing (typically less than 5 miles)
• Be safely packaged for return shipping

Installed Tires

If tires were installed only to confirm fitment and do not properly fit your vehicle, they remain eligible for return as long as the correct vehicle information was provided and the return condition guidelines are followed. This includes reasonable mileage for fitment testing (typically under 5 miles) and no abnormal wear or damage. Tires with excessive wear, damage, plugs, patches, track use, or significant mileage beyond what is required to confirm fitment may not be eligible for return.

Return Costs

Return shipping fees may apply in some situations, depending on the manufacturer and the reason for the return. Return fees are waived if you place a replacement order for the correct tires before your refund is processed. If the return is related to a confirmed fitment issue or an error on our part, return shipping fees generally do not apply.

Refunds

Once your return is received, we will inspect the tires and process the refund as quickly as possible. Most returns are inspected within 3 business days of arrival. Approved refunds will be issued to the original payment method within 2–3 business days after the inspection is completed. Processing time from your payment provider may vary.

Warranty

In addition to our return policy, all tires come with the manufacturer’s warranty. If you need help submitting a warranty claim, you can submit a warranty through our Warranty Center.

Our Commitment

We believe return policies should support customers and build confidence, not create frustration. While the guidelines above cover most situations, we understand that every order and situation is unique. If your situation does not fit perfectly within these guidelines, please reach out to our team. We will review your case carefully and work toward the most fair and reasonable solution.

Return shipping fees may apply in certain situations, depending on where your order is in the fulfillment process. If you make a replacement order or apply your original order balance toward a new set of tires, return shipping fees are typically waived.

If the return is related to an issue with a confirmed fitment or an error on our part, return shipping fees do not apply.

Yes! Simply change the quantity to 1 while in store or in your cart.

You must be some sort of tire connoisseur! We’ve got a huge range of items with more than 100 tire brands under our wings. BUT — chances are if we don’t show it on our site, we can get it. Just contact us and we’ll do our best to get a set of tires on your ride.

Staggered fitment is when the rear wheels/tires are wider than the front wheels/tires. This is done for both style and performance, but only works with rear wheel drive vehicles. The larger rear tires help deliver better cornering & braking, while the wider rear wheels provide improved traction.

There are two main reasons we can sell for so cheap.

Most of our competitors spend a fortune on advertising and other frills. We have continued this mission of “giving people what they want” by launching Only Tires. Instead of paying mega dollars to “entice” customers into buying our products, we simply share our knowledge. In turn, it makes it easy for customers to know who to choose when it’s time to buy! This means we spend very little money, and only our time, and pass on all that savings to you all in our prices!

Second, we do A LOT of volume. This enables suppliers to rationalize giving us some of the best pricing in the industry, and once again that low price can then be passed on to our customers.

No, unfortunately we aren’t able to accept trades.

When it comes to buying new tires, it’s usually between one of three options: all terrain, mud terrain, and the new rugged terrain.

All Terrain (AT) is a great option for vehicles that handle a decent amount of off-roading but still get regular use on the street.

Mud Terrain (MT) tires sport a more aggressive tread to help move mud and gain traction but they come with more weight and increased road noise.

Rugged Terrain (RT) is typically a blend of both AT and MT features to offer something slightly more aggressive than an all terrain but not quite as loud as a mud terrain.

All-season tires are built with specific compounds, along with their engineered treads, to continue to deliver performance even in the winter. These compounds stay flexible in the cold while still providing solid response on hot summer pavement.

Despite their name, most summer tires are closer to a three season tire option than strictly summer. They generally have a more shallow tread giving them exceptional performance at the cost of a shorter lifespan. These tires are built with compounds made to provide sticky grip on summer pavement but these compounds tend to lose most or all flexibility in the cold.

Directional tires will include a rotation arrow on the tire’s sidewall. The arrow indicates which direction the tire should turn.